FAQs

FAQs

Simply click on the questions below to reveal the answers to our most commonly asked questions.

If you are a customer acting outside the course of a business and have a complaint about the service which hmc.money provides and you are unable to resolve it with hmc.money directly, you are entitled to refer it to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London, E14 9SR. For loans where hmc.money acts as a broker, complaints regarding the lender are forwarded by hmc.money and handled by the lender.

A second charge mortgage loan is another or second loan secured against the value of your property. A second charge mortgage loan is a loan secured against the value of any residential property that you own. This charge will rank behind any existing mortgagee but would enable the lender to realise its interest in the property in the event that you failed to make payments when they fell due. If you co-own your residential property your partner will also need to be party to the second charge mortgage. Read more about what a second charge mortgage is in our Knowledge hub.

We work with a range of funding partners in conjunction with our own in-house funding facility and are constantly reviewing our partnerships to make sure we can provide you with the most optimum service.

At hmc.money we treat your application in the strictest of confidence and conform to the Data Protection Act 1998 in all respects adhering to the eight DPA principles. We will never contact your employer or bank without your permission.

Yes, you can repay the term loan early, either in part or in full by following the instructions in the terms and conditions of your loan agreement. If you replay the term early, in part, this may reduce the amount of the payments due from you.

Repayments are normally made by agreeing a Direct Debit mandate aligned with the repayment plan defined in your loan agreement.

Yes. You can apply for an hmc.money loan to consolidate your existing debts so that you have one monthly manageable payment to make. Many people find this an easier way to manage their finances. Read more about consolidating existing debts in our Knowledge hub.

For UK banks that are committed to the Faster Payment Service BACS transfers typically take a few hours. Depending on the type of loan you have applied for and for UK banks that are committed to the Faster Payment Service BACS transfers can be between a few hours to a couple of weeks depending on the regulation involved in the type of loan you have applied for.

With all the right information we can make a decision within minutes.  Sometimes further clarification is needed and this may mean we need to request further information from you, this may take longer.

Your application will be assessed in a variety of ways, once you submit an application we will refer your application to the credit reference agency or agencies and review your credit history. We will also assess your ability to repay the loan in order to make a decision on your application.

Click through to our Apply Now form and provide the details required.

Each of the hmc.money term loans is tailored to one of those purchases in life where you may need to pay now and repay the money over a fixed period of time and with a predictable monthly payment plan. Whilst the personal term loan product can be used for any purpose, our remaining term loan products are tailored for specific scenarios and so credit can be used for those intended purposes only.

Depending on your circumstances, for example your income, credit rating and amount of equity in your property (secured loans) you can borrow any amount from £1,000 to £2,500,000 with repayment terms from 1 to 35 years.

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hmc.money is a trading style of Business Brokers Limited who are authorised and regulated by the Financial Conduct Authority and who specialise in providing individuals with financial solutions tailored to their individual needs. Business Brokers Limited trading as hmc.money acts as a lender and a credit broker. Where hmc.money acts as a credit broker we can introduce you to a limited number of lenders, commission may be received. We will only introduce you to lenders that are appropriate for your needs and circumstances.